Address: dr. Luje Naletilića 1, 10000 Zagreb
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Visitation
To enter the Zagreb Prison facility, parties and visitors must present an identity document (ID card or passport), and mobile phones are prohibited.
Visits to detainees are organised in accordance with the Ordinance on house rules in prisons accomodating preventive detainees, and visits to convicts in accordance with the Execution of Prison Sentence Act, the Prison House Rules and the Daily Activities Schedule.
Permission to visit convicts is granted by the Prison Director at the request of the inmate.
Convicts (for crimes and misdemeanours) can receive visits from family members and other persons, with the approval of the Prison Director, in accordance with the Execution of Prison Sentence Act.
Detainees (for crimes and misdemeanours) may only be visited by persons authorised by an investigating judge or the chairman of a panel of judges. Permission to visit detainees is granted by the competent court at its own discretion at the visitor's request.
Daily schedule
Convicts
Visitation |
Mondays and Wednesdays |
08:30h - 14:00h
(permits issued from 08:00h to 13:00h) |
| first and third Sunday of the month, and holidays |
08:00h - 14:00h
(permits issued from 08:00h to 11:00h) |
| Parcel reception |
Mondays and Wednesdays |
09:00h - 14:00h |
holidays |
08:30h - 11:30h |
Detainees
Visitation |
Tuesdays and Thursdays |
08,30 – 14.00 sati
(permits issued from 08:00h to 13:30h) |
| first and third Sunday of the month |
08.00 – 14.00 sati
(permits issued from 08:00h to 11:30h) |
| Parcel reception |
Tuesdays and Thursdays |
09:00h - 14:00h
|
ATTORNEY VISITATION
- on workdays, 9:00h - 15:00h
PARCELS
Convicts (crimes and misdemeanours)
Convicts are entitled to receive a parcel with permitted items, weighing up to 7 kilograms, once a month and for holidays.
The sender must attach to the parcel a list of its contents by type and quantity, along with the inmate’s full name.
The parcel is opened and inspected in the presence of the inmate for whom it is intended.
Prohibited, expired or dangerous content of parcels is confiscated and a confirmation thereof delivered to a prisoner, in accordance with the Act.
Detainees (crimes and misdemeanours)
In accordance with Article 23 of the Ordinance on house rules in prisons accomodating preventive detainees, detainees may receive a parcel containing permitted items, weighing up to 5 kg, once a week.
Reception of permitted items
Parcels with permitted items can be handed over directly at the Zagreb Prison or sent by post. Items and parcels for inmates can be sent by post to the address of the Zagreb Prison.
Permitted items for convicts are received Mondays and Wednesdays from 9:00h to 14:00h and on holidays from 8:30h to 11:30h upon presentation of an identity card.
Permitted items for detainees are received Tuesdays and Thursdays from 9:00h to 14:00h.
Permitted items include:
- underwear and clothing,
- bed linen (sheets, pillowcases, blankets and towels, up to 2 sets of linen),
- shoes (1 pair of shoes)
- up to 3 paperback books and 3 family photos
Parcels must not contain food, tobacco or hygiene products.
MONEY
A person deprived of liberty may receive money from family members and from a third party (or send it to them) through the penitentiary by postal and bank payments.
Persons deprived of liberty cannot receive money directly from visitors or in letters, but can receive and send money through the Prison;
The inmate can use the money deposited for them in accordance with the implementing regulation adopted pursuant to the relevant Act;
Persons who wish to transfer money to inmates of the Zagreb Prison can do so:
- by postal order addressed to the full name of the inmate and address of the Zagreb Prison, or
- by bank transfer to IBAN HR4223900011300000099, indicating the full name of the inmate for whom the money is intended. For international payments, enter SWIFT: HPBZHR2X.
In case of a bank transfer, send a copy of payment receipt to fax: +38516520283 or by email to: polognovca@zzg.pravosudje.hr
Money is not received directly at the Prison.
TELEPHONE
Persons deprived of liberty cannot receive telephone calls. They can make telephone calls to approved telephone numbers.
